Contact and supportA person to contact.
A clear next step.
For help with Ask the Bible, email [email protected]. You do not need a paid membership to contact us.
Product and account support
Tell us which page or feature you were using, what you expected, and what happened. Include your device and browser if the problem is technical. Use your account email where possible so we can verify ownership. Never send a password, sign-in link, or payment-card details.
Billing, cancellation, and refunds
Read our Refund and cancellation policy. Include the purchase email and receipt reference for a payment question. Existing subscribers can use Account → Manage billing in the workspace or the management link on their receipt. New memberships use Polar’s secure hosted checkout.
Privacy and account data
For access, correction, export, or deletion requests, email from your account address. We may verify ownership before acting. Our Privacy Policy explains provider processing, storage, and your choices.
Content and security reports
Use Corrections to report a passage, interpretation, or age-suitability concern. For a suspected security issue, email the affected URL and a description of the issue. Please avoid including another person’s private content.
What the membership provides
Ask the Bible is Scripture study software with AI-assisted explanations, saved study, parent-led story preparation, and group-leader workspaces. Membership pays for software features described on the pricing page. It does not purchase pastoral counselling or personal revelation. Read how we study, our boundaries, and our Terms of service.